Cookie policy

Welcome to the Qwil Cookies Policy, which sets out details of the cookies that Network Platform Technologies Limited (" Qwil Messenger " or " we ") or third parties use on the website and the Qwil app (the " Services ").

This Cookies Policy explains what cookies are, how we use cookies, how third-parties we partner with may use cookies on the Services, and your choices regarding cookies. Please read this Cookies Policy in conjunction with our Privacy Policy, which sets out additional details on how we use personally identifiable information and your various rights.

What are cookies?

Cookies are small pieces of text sent to your web browser by a website or app you visit. A cookie file is stored in your web browser and allows a website, app or a third-party to recognize you and make your next visit easier and the website or app more useful to you. Cookies allow Qwil to serve you better and more efficiently, and to personalize your experience on our Services.

How Qwil uses cookies

The cookies that are used on our Services fall into the following categories:

1) S trictly necessary cookies: These are cookies that are required for the operation of our Services. They are solely used to authenticate each user of the site each time the correct username and password combination are used to log in to the Services. We use both short term cookies (which expire after you close your browser window) and long term cookies (which remain on your computer for a set period of time). These allow you to be authenticated on the Services and in certain circumstances to be able to log in to the Services without entering an SMS text message code.

2) Functionality cookies: These are used to recognise you when you return to our Services. This enables us to personalise our content for you, greet you by name, and remember your preferences (for example, your choice of language or region).

3) Performance / Analytics Cookies: We use performance/analytics cookies to analyse how the Services are accessed, used, or are performing in order to provide you with a better user experience and to maintain, operate and continually improve the Services. For example, these cookies allow us to:

(i) better understand how our Services are used so that we can improve how we present our content;
(ii) test different design ideas for particular pages;
(iii) collect information about users of our Services such as where they are located and what browsers they are using;
(iv) determine the number of unique users of the Services;
(v) improve the Services by measuring any errors that occur; and o conduct research and diagnostics to improve product offerings.

Third party cookies

In addition to our own cookies, we may also allow third parties (for example, web traffic analysis services) to use cookies on the Services, over which we have no control.

What are your choices regarding cookies?

If you'd like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser or, if on mobile, your device's help pages and settings. Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use some or all of the features we offer. You may not be able to log in, store your preferences, and some of our pages might not display properly.

Cookies set in the past

If you have disabled one or more cookies, we may still use information collected from cookies prior to your disabled preference being set, however, we will stop using the disabled cookies to collect any further information.

Contact us

If you have any questions or comments about this Cookie Policy, or privacy matters generally, please contact us via email at or at the address provided below:

5 St John's Lane,
London, EC1M 4BH
United Kingdom

Date last updated: 3 December 2019

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