Chat has fundamentally changed the way we communicate with our family and friends. The same technology is now entering the workplace sometimes just for internal purposes (with Slack or MS teams) or with the ability to go outside of the firm, with clients, which is where our solution, Qwil Messenger comes in. There is resistance to change, to embrace new technology in the same was as when mobile phones were deployed to all employees, but once accepted, there is no turning back. It is so simple, but so disruptive at the same time.
We summarise the top 6 comments and our answers gathered over 100s of meetings and training sessions while deploying Qwil Messenger.