Articles

Case Study: Saranac Partners

9 December 2019

Saranac Partners is a private office delivering advice, access and execution across the full spectrum of client needs from the simple to the complex. They were an early adopted of Qwil Messenger as an integrated and scalable technology platform specifically designed for private clients that strengthened their proposition and people . Find out more about why Rick and his team have made Qwil Messenger a core platform in their business.

Case Study: Mulberry Bow

19 November 2019

Mulberry Bow LLP is a boutique financial planning practice with Chartered status, based in the City of London. They are independent of all financial institutions and meet clients exclusively through personal recommendation. They have adopted Qwil Messenger as integral part of our proposition to our clients, and invite their prospects from the first meeting with them, receiving their consent via the app to continue the conversation, conduct the on-boarding process and from then, the day-to-day interaction. Find out more about how Simon and his team have transformed their business with Qwil Messenger.

Case Study: Strategic Exchanges

19 November 2019

Strategic Exchanges connects innovative markets to a select group of service providers that place a strong emphasis on impacts of regulatory change. Lisa Seim presently engages over seventeen different firms that that offer unique views and solutions to help financial institutions mainly in the United States navigate the new mandates. Read about her experiences with Qwil Messenger.

Case Study: Pophams Bakery

11 November 2019

We recently sat down with Ollie Gold, the founding director of Pophams Bakery and user of Qwil Messenger. With his hands-on approach to business, Ollie grew the business from one location and 4 employees to 3 sites with over 40 employees. Pophams deployed our secure chat platform Qwil Messenger to all staff in October 2019 helping make some big changes in how they are able to run the business.

Don’t put your business at risk just by “accepting” social chat use by your staff

11 November 2019

Instant Messaging (“Chat”) has become the most popular form of communication not only replacing email in our private lives but highlighting the need for the same efficient and convenient technology at work and to service clients. Due to its rapid adoption, tools such as WhatsApp have been passively “accepted” (or worse, promoted) without appreciating the legal and regulatory risks which the business has now taken. There has been hundreds of articles covering the security risks and personal data usage (don’t forget WhatsApp is part of Facebook) but very few answering the simple question – what risks do I really have as an employer if my employees use WhatsApp?

Chat Myths vs Chat Reality

11 November 2019

Chat has fundamentally changed the way we communicate with our family and friends. The same technology is now entering the workplace sometimes just for internal purposes (with Slack or MS teams) or with the ability to go outside of the firm, with clients, which is where our solution, Qwil Messenger comes in. It is so simple, but so disruptive at the same time. We summarise the top 6 comments and our answers gathered over 100s of meetings and training sessions while deploying Qwil Messenger.

Qwil Messenger cuts contract signing down to 10 minutes with DocuSign

25 April 2019

A new contract workflow and integration with Salesforce helps UK professional chat service, Qwil Messenger, scale across the globe. Having considered a variety of solutions, CFO Laurent Guyot explains how the ability to manage the contract lifecycle – from generation, to in-term upgrades, renewals and even payment handling – led to Qwil Messenger adopting DocuSign in 2018.

Just having WhatsApp installed could be a GDPR breach

8 October 2018

Although not designed for business usage, WhatsApp has nevertheless become a principal communication channel for staff and clients due to the lack of a suitable alternative.

Despite many compliance departments banning the use of WhatsApp at work, is it too little too late if your staff have already installed the app and accepted the terms?

Why are secret social chat apps still being used in professional firms?

5 May 2018

As all companies prepare for new data protection regulation, giving rights back to individuals and improved access by authorities to data, differentiating between secrecy and privacy has become even more important. 

This is especially relevant when we consider the importance of chat platforms in our daily life and the reliance on an un-interrupted service for professional communications.

Why is WhatsApp being used for business purposes?

20 April 2018

Highlighting the dangers, risks or even penalties associated with the use of a product is usually not enough to change a person’s behaviour. 

A proper alternative which delivers an equivalent or superior experience or outcome must be offered. 

The increasing need for data proximity globally

12 April 2018

The transition from on-premise to cloud-based server solutions is well underway as companies recognise their ease of management, scalability, flexibility, security and significant cost benefits. 

Whereas deciding where to house in the cloud was initially driven by technical or cloud availability, this has now shifted to meet ever evolving legal and regulatory data protection policies globally.

When, while the lovely valley teems with vapour around me, and the meridian sun strikes the upper surface.

A wonderful serenity has taken possession of my entire soul, like these sweet mornings of spring which I enjoy.

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